Privacy Policy
This privacy policy explains how Lens & Light Studio collects, uses, and protects your personal information when you use our online platform and services. We are committed to protecting your privacy and handling your personal data in compliance with applicable data protection laws, including the UK GDPR.
Information We Collect
We collect various types of information to provide our photography services, which include Commercial Photography, Portrait Photography, Event Photography, Product Photography, Studio Hire, Digital Retouching, and Fine Art Printing.
Information you provide directly to us: This includes information you give us when you interact with our site, book a service, make an inquiry, or communicate with us. This may include your contact details (such as name, address, and phone number), payment information, details about your photography service requirements, and any other information you choose to share.
Information we collect automatically: When you use our online platform, we may automatically collect technical information about your device, browsing actions, and patterns, such as your IP address, browser type, operating system, and how you interact with our site.
How We Use Your Information
We use the information we collect for various purposes related to providing our services:
To provide and manage the services you request, including scheduling, conducting photoshoots, processing digital retouching, arranging printing, and managing studio hire.
To process payments for services rendered.
To communicate with you about your bookings, inquiries, or updates regarding our services.
To respond to your questions and provide customer support.
To improve our online platform and services.
To comply with legal obligations and enforce our terms and conditions.
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
Performance of a contract: Processing is necessary to perform a contract with you or take steps at your request before entering into a contract (e.g., providing photography services you have booked).
Your consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Legal obligation: Where processing is necessary for compliance with a legal obligation that we are subject to.
Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your fundamental rights and freedoms.
Data Sharing and Disclosure
We may share your personal information with trusted third-party service providers who perform services on our behalf, such as payment processing, IT support, or gallery hosting for photo delivery. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
We may also disclose your information if required by law, to respond to legal process, to protect our rights or property, or in connection with a merger or acquisition.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee the absolute security of your information transmitted to our site.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the type of data and the purpose for which it was collected.
Your Data Protection Rights
Under applicable data protection law, you have certain rights regarding your personal data, including:
The right to access: Request a copy of the personal information we hold about you.
The right to rectification: Request correction of inaccurate or incomplete personal information we hold about you.
The right to erasure (right to be forgotten): Request the deletion of your personal information under certain circumstances.
The right to restrict processing: Request the restriction of processing of your personal information under certain circumstances.
The right to object to processing: Object to the processing of your personal information under certain circumstances.
The right to data portability: Receive your personal information in a structured, commonly used, and machine-readable format.
The right to withdraw consent: Withdraw your consent at any time where we rely on consent to process your personal information.
To exercise any of these rights, please contact us in writing at the address provided below.
Cookies and Tracking Technologies
Our online platform may use cookies and similar technologies to enhance your user experience, analyze usage patterns, and manage the site's functionality. You can control cookies through your browser settings, but disabling them may affect the functionality of our site.
Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without verifiable parental consent, we will take steps to remove that information.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our online platform. We encourage you to review this policy periodically.
Contact Information
If you have questions or concerns about this privacy policy or our data practices, including exercising your data protection rights, please contact us in writing at:
Lens & Light Studio
27 Southwark Street, Suite 301, 3rd Floor, London, Greater London, SE1 1JW, United Kingdom.